Privacy Policy

Effective Date: 10 May 2024

Independent Spaces is committed to protecting the privacy of our clients. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our clients in accordance with the New Zealand Privacy Act 2020. Except as otherwise provided in this Privacy Policy, we will not wilfully disclose any personal information regarding our clients without first obtaining their approval, unless required to do so to satisfy a legal obligation.

1. Collection of Personal Information 

We collect personal information that is necessary to provide our Occupational Therapy services. Collection of this information is voluntary, however, limited disclosure may decrease our ability to best service you. The information we collect may include:

• Name, date of birth, and contact details (such as phone number, email address, and physical home address)
• Health information relevant to occupational therapy treatment, assessment and relevant applications
• Information from third parties, such as referrals from healthcare providers

2. Use of Personal Information 

Your personal information is used to:

• Assess your health needs and provide appropriate therapy services
• Apply for funding with Whaikaha 

• Communicate with you about your treatment plans and appointments
• Comply with legal obligations

3. Disclosure of Personal Information 

We will only disclose information which has been collected for a directly related purpose. We may disclose your personal information to:

• Healthcare professionals, as necessary for your treatment
• Third-party service providers who assist us in operating our business, under strict confidentiality agreements
• Government authorities, if required by law

4. Security of Personal Information 

We take reasonable steps to ensure the security of your personal information from unauthorised access, use, misuse, or disclosure. We implement physical, electronic, and managerial procedures to safeguard the information we collect. We will not retain your personal information for longer than what is required by law to fulfil our professional responsibilities.

5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if needed. Please contact us at [email protected] to make such requests, and we will aim to get back to you within 2-3 working days. We do not charge, in most circumstances, for access to or correction of your personal information.

6. Updates to This Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our website or through direct communication.

7. Consent

By using our occupational therapy services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

8. Contact Us 

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:

• Email: [email protected]
• Phone: 022 401 4767
• Address: PO Box 67017, Mount Eden, Auckland 1349